Refund Policy

Version française

90 days to try it at home, free returns.

90 days to try it

You have 90 days after delivery to try your product at home. If you are not happy with it, the return is free and you get a full refund: satisfied or your money back.

How to return it

Write to us within the 90 days at bonjour@destockcuisine.fr, with your name and, if you have it, your order number. The DestockCuisine team replies by email in under 1 hour, Monday to Saturday, 8 am to 6 pm (Paris time), and tells you how to send it back. The return is free: you have nothing to pay.

Your refund

You are refunded to the payment method used for the order.

A damaged or missing part?

A lid, an accessory, a part damaged in transit or missing from the box: write to us at bonjour@destockcuisine.fr and we will send it to you, no questions asked.

Summary

Time to change your mind 90 days after delivery
Return costs Free
Refund To the payment method used for the order
Damaged or missing part Sent to you, no questions asked
Warranty The manufacturer’s, at least 2 years
To write to us bonjour@destockcuisine.fr

Last updated: 22 October 2026.

Any questions? We reply by email

The DestockCuisine team, our French customer service, replies by email in under 1 hour, Monday to Saturday, 8 am to 6 pm (Paris time): bonjour@destockcuisine.fr